When Are My Office Hours?
You can reach me Monday – Friday from 9:00 a.m. – 3:00 p.m. MT. I spend weekends and holidays with my family.
What Are My Typical Project Turnaround Times?
Design projects take 3-8 weeks to finish, which completely depends on the response of the client and the requirements of the project.
I will complete every project efficiently on time. However, you will be informed in case of any urgent matter that are out of my control and that might delay the launch of the website. At the same time, you should provide all requirements, approvals, and feedback needed in order to complete the project on time and without delays.
What Are My Pricing And Package Structures?
Please refer to my Work With Me page for all current pricing and package structures. For more specific pricing details related to your specific website/business, please fill out my contact form so I can be able to better outline your project pricing.
What Are My Payment Policies And Accepted Methods?
Payments will be made through Paypal by custom PayPal invoice created for your specific project with Fatima Hachem. Projects are billed in specified installments to be mentioned in your custom proposal. Project will begin once first payment has been made and will not be launched until the last payment is made. Please refer to my Terms and Conditions for more information related to payment policies.
What Is My Refund Policy?
All project deposits are nonrefundable as it is my way of securing your spot in my schedule and making sure you are completely invested in moving forward with their branding project. All website payments are final.
What Is My Cancellation Policy?
Please refer to my Terms and Conditions for Cancelation policies and terms.
What Is My Point Of View?
I believe that bloggers, small businesses, freelancers, and anyone who wants an online presence should have a website that reflects who they are, and that is simple yet unique and beautiful. I do that by mixing some logic with a lot of creativity and imagination to get a well-organized and innovative experience.
What Hosting Provider Do I Recommend?
I recommend BlueHost as it’s recommended by WordPress itself, and GoDaddy.
What Programs Do I Use During Our Sessions?
All meetings and design consultations will be held via Skype or Google Hangouts.
What Sets Me Apart From All The Designers Out There And Why Use My Services?
I come at design with an efficient and reliable, creative and imaginative, and supportive perspective. You can rely on me in making sure the job meets your standard and expectations. My skills for efficiency will amaze you. I’ll provide you with my creative insight and help convert your vision into a real design. I use creativity and imagination to design and help you shine. My support will make you satisfied and happy with my services.
Who Are My Services For?
I provide my design services to bloggers, small businesses, freelancers, and anyone who wants an online presence.
Who Is Responsible For Content Creation For Your Website Or Social Media Platforms During The Design Process?
You should have all the content you want to be displayed on the website (page content, page titles, images, etc) ready and uploaded to a shared folder between us. Also, provide needed passwords (which will strictly remain private) and feel free to change the password before I start the design process or after I launch the website for additional privacy and safety.
How Will I Perform My Services?
My aim here at Fatima Hachem Design is to create a personally customized, one of a kind, experience for each and every one of you. This way your project will get my undivided attention and focus, in a one-on-one relationship that will leave you happy and satisfied with the outcome. I will listen to all your requirements and imagination and help you visualize them and turn them into reality. I will also tutor and support you when and where needed.
How Many Projects Do I Take At One Time?
I take a number of projects that allows me to give each project the attention and focus that it deserves in order to effectively and efficiently launch it for you. I take projects based on the concept of first come first served. If I am booked when you come to me, I’ll schedule your project and give you a date for when we’ll start. I’ll also give you some docs to fill and send back before we reach that date so we can start will all the information I need.
How Does My Design Process Work?
Please refer to Work With Me for my design processes.
How Will You Receive The Final Deliverables?
You will receive the final digital design files and images in a shared Google Drive folder for easy download.
Do I Work With WordPress?
Yes. I only work with WordPress.org because it provides a wide range of options for plugins and forms, and it’s highly flexible and customizable. It’s also very user-friendly and you can take control of the content of your website after I finish designing it. I do not use the free-hosted WordPress.com because of its restricted customization.
Do I Work With Website Platforms Other Than WordPress?
No. I currently only work with WordPress.
Do I Take Care Of The Hosting, Domain Names, And Email Accounts Of That Website I Design?
No. You should buy your hosting, domain name, and email, and set them up before I start the project. I can recommend options and help you choose if you don’t know where to start.
If you have any questions, don’t hesitate in contacting me. I’d be happy to help and make anything you’re wondering about clear.